NEULINC LLC — SERVICE PACKAGES
ThreePackages. PlainLanguagePricing.
Every service explained in plain language. Priced so you know exactly what you're getting and what it's worth.
AI Intake System
Your business answers every call, qualifies every lead, and sends callers your booking link — 24 hours a day, without hiring anyone.
Intake Build
$497
Script, forwarding setup, integration and testing. Typically live within 72 hours of script approval and call forwarding.
Monthly Platform Fee
$397/mo
3-month minimum. Prepay 3 months ($1,191) and the Intake Build is waived.
Guarantee: If NML doesn't capture a qualified lead in the first 30 days after go-live, cancel and get your Intake Build refunded (prepay clients: everything except the first month). A qualified lead is a caller who meets the criteria in the script you approved. Applies while call forwarding stays active. See terms.
WHAT'S INCLUDED
24/7 AI Voice Receptionist
Calls answered every hour of every day, so callers reach an assistant instead of voicemail during covered hours.
Custom Intake Script
Written for your practice and the questions you ask. For a law firm, that means matter type, incident date, injuries, and how they found you.
Lead Qualification on Every Call
The AI identifies real leads before routing to you — so you only deal with qualified prospects, not time-wasters.
Appointment Booking & Routing
The AI texts the caller your booking link during the call so they pick a time themselves, or routes urgent calls to the right person. No phone tag.
Ethics Guardrails
Configured to identify itself as an automated assistant, avoid giving legal advice, and collect only basic facts.
Escalation Rules
Urgent calls and existing clients are flagged or forwarded to the right person, based on rules you set.
Call Summaries via Email & SMS
After every call, you receive a clear summary of what was discussed, who called, and what action was taken.
Clio / CRM Connection
New leads sent to your system via Zapier or webhook — Clio, your practice management platform, or any CRM.
20+ Test Calls Before Launch
Tested and fixed before your callers ever hear it. You approve the script before anything goes live.
Go-Live Walkthrough
30 minutes with you or your office manager to walk through the system and confirm everything runs as expected.
Monthly includes: 24/7 intake on covered hours, script updates anytime, direct support, and a monthly results report. One phone line and one intake script are included; extra lines or practice areas are quoted separately. After the 3-month minimum, service continues month to month.
HOW IT WORKS
The Intake Build covers the work: your script, forwarding setup, integration and testing. The monthly fee covers the platform that keeps it running. No number porting: keep your number and forward calls to your dedicated AI line. You choose after-hours only, overflow, or full 24/7.
The Real Value
A 2026 study that called 1,000 personal injury firms after hours found 40.9% did not answer. Clio's 2024 secret-shopper study of 500 firms found only 40% answered the phone at all, and 48% neither answered nor called back. A firm can spend thousands in marketing to sign one case, and a caller who reaches voicemail at 8pm calls the next firm. If NML catches one of those callers, it covers the Intake Build several times over.
Sources: Strammiello & Stein, After-Hours Intake Response Rates Across 1,000 U.S. Personal Injury Law Firms (SSRN, 2026); Clio Legal Trends Report 2024.
Add-ons: Lead-Capture Landing Page, $500 · Additional phone line, quoted separately · Additional practice-area script, quoted separately · Secure client document portal, priced separately.
Also works for property management, insurance, and financial advisors.
AI Growth System
Your full AI front office — phone, website, and automated follow-up working together so no lead falls through the cracks, day or night.
One-Time Setup
From $1,997
Full system build & configuration. Final scope confirmed on a call.
Monthly (Managed)
$797/mo
We manage everything end-to-end
WHAT'S INCLUDED
Everything in Tier 1 (AI Voice Receptionist)
Full managed AI call handling, lead qualification, appointment booking, and monthly reporting — already included.
AI Website Chat Agent
A chat assistant on your website that identifies itself as automated, answers visitor questions, captures contact details, and qualifies leads, even at 2am when no one is in the office. Visitors can ask for a human follow-up. Covers one website.
Automated Lead Follow-Up
When a new lead comes in — by phone or chat — the system automatically sends a follow-up text or email within minutes. This happens without you lifting a finger.
System Integration
Your phone AI, chat agent, and follow-up sequence are connected and talk to each other. Leads from any channel go into one organized pipeline. No more checking three different places to see who reached out.
Unified Lead Dashboard
One simple view showing every lead, where they came from, and what happened next. You always know the status of your pipeline without asking anyone.
The Real Value
At $797/month, one extra client a month that you would otherwise have lost covers the monthly fee.
AI Operations Package
A complete AI-powered business operation — from your online presence to your internal workflows. Built for businesses ready to stop doing things manually and start scaling.
One-Time Setup
From $6,500
Full build: website, AI, automations. Scope and final price confirmed on a call.
Monthly (Managed)
$1,297/mo
Ongoing management & optimization
WHAT'S INCLUDED
Everything in Tier 2 (Full AI Front Office)
AI voice receptionist, website chat agent, automated follow-up, system integration, and unified dashboard — all included and fully managed.
Professional Website or Secure Web App
A fast, modern website built to convert visitors into clients — or a secure web app (client portal, intake form, document submission) built for your specific business process. This is your digital storefront, built right.
Custom Business Workflow Automation
We map out the repetitive tasks your team does every week — sending emails, moving data between tools, creating follow-up tasks, generating reports — and automate them. What takes your staff hours now happens in seconds, automatically, every time.
AI-Powered Client Intake System
Clients fill out a smart intake form online. The AI reads the responses, organizes the information, and routes it to the right place in your system — no manual data entry, no lost paperwork, no delays.
Monthly Performance Dashboard & Review
A detailed monthly report covering calls handled, leads captured, website performance, workflows completed, and time saved. You always know your system is working — and we review it with you to keep improving.
Priority Support & System Management
Direct access to your Neulinc team. If anything needs updating, adjusting, or fixing — we handle it fast. You're not submitting tickets into a void. You're working with a dedicated partner who knows your system.
The Real Value
At $1,297/month after setup, each client the system captures that you would otherwise have missed helps offset the one-time build.
Not Sure Which Package Is Right?
Every engagement starts with a conversation. We'll look at your current setup, identify where you're losing time or leads, and recommend the right starting point. No pressure, no jargon. Just a clear picture of what AI can actually do for your business.
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